Whole World Botanicals Return Policy
Return & Exchange Policy
Customer satisfaction is our top priority. We want you to be completely satisfied with your purchase. If you need to return or exchange the item, please contact us within 45 days of receipt of your purchase.
If for some reason, you feel that the product is not working for you, contact our product hotline (646) 290-8651 (or the Contact form on our website) to confer with our product educator. We have found that incorrect dosing is one of the main reasons for the product not being effective.
Items must be returned in new, unused and resalable condition, and in its original packaging. If item has been opened, then we will refund you 50% of the original item cost. Shipping & handling costs are not refunded. Return shipping costs will be at the customer's expense. Some of our products are offered with free shipping, so please note if you return a product that has free shipping, our actual outbound shipping costs will be deducted from your return refund. Returns will be inspected prior to issuing credit. Original shipping costs may be waived if exchanging for another item of same or greater value.